The Customer Is Usually a FinancierNarrow moat

Bloom Energy (BE) — moat facet

Bloom's disclosed customers are the parties that sign the contract, not the ones using the power.

Bloom's filing includes a definition that reframes its whole concentration table: for the purposes of concentration disclosure, a customer is the contractual counterparty to which Bloom sells and fulfils installation — which is frequently a financier or strategic partner that owns the Energy Server and uses it to produce power for an end customer1.

How customers buy (% of revenue)95%Direct purchase FY202498%Direct purchase FY20252%Managed services FY2025A “customer” is the contractual counterparty — often a financier that owns the machine.
Bloom increasingly sells the machine rather than the electricity — and gives up the annuity.

That distinction matters in both directions. It means the disclosed concentration overstates dependence on any single user of power: a financier at 13% of revenue may be funding equipment for several unrelated data centres. It also means the concentration understates something else — Bloom depends on a small number of parties willing to put capital behind its equipment, and their appetite is a function of interest rates, tax credits and their own view of the technology rather than of electricity demand.

The structure is shifting. Direct purchase, including third-party power agreements and international channels, was 98% of revenue in 2025 against 95% in 2024, with managed services falling to 2% — Bloom increasingly sells the machine outright rather than the electricity, which is better for near-term revenue and gives up the annuity that a power-purchase model would build.

Watch the mix between direct purchase and managed services. A shift back toward managed services would mean customers want power rather than equipment — a harder sale, better revenue quality, and a materially more capital-intensive business.

Moat trajectory: Holding steady

The structure is unchanged — Bloom's disclosed customers are contractual counterparties, frequently financiers who own the equipment and sell power to somebody else. Direct purchase rose to 98% of revenue from 95%, so Bloom is increasingly selling machines rather than electricity: better near-term revenue, and giving up the annuity a power-purchase model would build.

The number that tests this moat
Reported
Direct purchase share of revenue
98%, up from 95%

Bloom's disclosed customers are contractual counterparties — frequently financiers who own the Energy Server and sell power to an end customer. Managed services fell to 2% of revenue, so Bloom increasingly sells the machine rather than the electricity. Watch the mix: a shift back would mean better revenue quality and far more capital intensity.

Source: Bloom Energy Form 10-K, FY2025 ↗
References
  1. ReportedBloom defines a 'customer' for concentration purposes as the contractual counterparty, frequently a financier that owns the Energy Server; direct purchase was 98% of revenue in 2025 against 95%, with managed services falling to 2%.
    Bloom Energy Form 10-K, FY2025 (Concentration of Risk — Customer Risk) — during the year ended December 31, 2025, revenue from three customers and distributors, the first of which is a related party, accounted for approximately 43%, 13% and 12% of total revenue; the same three represented approximately 41%, 17% and 15% of accounts receivable, against 28%, 28% and 20% a year earlier, with no material credit losses experienced to date; during 2024 three customers, the first a related party, represented approximately 23%, 16% and 14% of total revenue, and during 2023 two customers, the first a related party, accounted for approximately 37% and 26%; for concentration purposes a 'customer' is the contractual counterparty to which Bloom sells and fulfils installation, frequently a financier or strategic partner that owns the Energy Server and uses it to produce power for an end customer; direct purchase including third-party PPAs and international channels was 98% of revenue in 2025 against 95% in 2024, with managed services 2% and 5%; accounts receivable and contract assets rose $69.3 million on the timing of milestone billings and customer acceptance, particularly for several large late-year deployments — FY2025 (ended December 31, 2025) · publ. February 9, 2026 · source ↗
Sources
Generated September 23, 2026